Terms of Service
1. Introduction
Welcome to AporchLife. These Terms of Service govern your access to and use of our Personal Tax Filing Services on the website aporchlife.com. Please read these terms carefully before engaging our services.
Effective as of 2025.
2. Services Overview
AporchLife offers personalized tax preparation, filing support, and related assistance. We aim to guide individuals through their annual tax obligations with clarity and peace of mind.
3. Types of Offerings
3.1 Tax Filing Services
Our core service provides tailored support throughout the filing process, including document review, form completion, and submission guidance.
3.2 Information Products
AporchLife offers digital guides, tutorials, and downloadable resources designed to help you understand key concepts and procedures.
3.3 Goods
Physical items, such as printed workbooks or supplemental materials, may be available for purchase.
4. Refund Policy
We strive to ensure satisfaction across all offerings. Details vary by type:
4.1 Tax Filing Services
Due to the personalized nature of our work, fees for Tax Filing Services are non-refundable. These engagements involve dedicated time and preparation. However, at our sole discretion, we may allow you to defer your session to the following filing cycle upon formal request submitted via Contact Us.
4.2 Information Products
If you request a refund within 14 days of purchase and have accessed less than 20% of the content, we will issue a full refund. To request a refund, submit your inquiry via Contact Us. Refunds will be processed to your original payment method within 10 business days after approval.
4.3 Goods
You may send back physical items in original condition within 30 days of delivery for a refund. To initiate this process, contact us via Contact Us. Once we receive and inspect the items, we will issue a refund to your original payment method within 10 business days.
5. Payment Methods
We accept major credit and debit cards. All fees are listed in the currency indicated at checkout and charged at the time of purchase.
6. Changes to These Terms
AporchLife may update these Terms at any time. The latest version will be posted on aporchlife.com. Your continued use after revisions constitutes acceptance.
7. Contact Information
Address: 1 Yonge Street, Toronto, Ontario M5E 1W7, Canada
Business ID: 435433035
Phone: +14165290147
Support: Contact Us