Frequently Asked Questions
Answers to common queries about our personal tax filing services
To prepare your tax return, we typically require your T4 slip(s), Notice of Assessment from the previous year, receipts for eligible expenses such as childcare or medical costs, and any other relevant documentation such as donation receipts or tuition statements. If you have self-employment income, additional forms like T2125 may apply. Providing these documents upfront helps us streamline the preparation process.
AporchLife uses secure file transfer systems and encrypted storage to handle your documents. Access to your data is restricted to authorized staff only, and our online portal is protected by multi-factor authentication. We follow industry best practices to ensure your privacy and confidentiality throughout the tax filing process.
Yes. We can assist with filings for past years as long as the Canada Revenue Agency allows the submission. It’s best to gather all relevant slips and receipts for the year in question. Once we review your information, we’ll confirm eligibility and guide you through any additional steps.
Most personal tax returns are completed within 3–5 business days after we receive all required documents. If we need to clarify details or if additional schedules apply, we will notify you promptly. We strive to submit accurate returns as quickly as possible.
Our base fee starts at $99, based on the complexity of your return and the number of slips submitted. We provide a clear breakdown of costs before we begin, so you know exactly what to expect. Additional services, like advisory support, may incur separate charges.
Yes. Our team is experienced in preparing returns that include self-employment earnings. We help you report business income and eligible expense deductions, and we ensure you file the correct forms to reflect your freelance or contract work.
Simply click “Start Your Tax Filing Today” on our website, fill out a short intake form, and upload your documents via our secure portal. You can also call +14165290147 or visit our office at 1 Yonge Street, Toronto to set up an appointment.
If you owe an amount to the CRA, we will explain your payment options, including online payment methods and payment deadlines. Our goal is to help you understand each step so you can meet your obligations on time.
Yes. We use the CRA’s NETFILE system to submit most personal tax returns electronically. This secure channel speeds up processing and helps you receive any refund directly into your account if you qualify.
We can guide you through the CRA’s criteria for home office expenses, including the detailed and simplified methods. We’ll review your workspace usage and expense records to determine which option delivers the most benefit under current guidelines.
Refunds are typically issued via direct deposit when you provide your banking information. If you prefer a cheque, we can set that up as well. We’ll confirm your preference before finalizing and submitting your return.
We require a government-issued photo ID such as a driver’s licence or passport. For joint or spousal returns, both parties need to provide their ID. This ensures compliance with CRA identity-verification requirements.
Yes. Our team includes bilingual advisors who can assist you in French. Simply indicate your preference when you fill out the intake form or contact us directly.
We offer optional advisory packages to review unique situations such as moving expenses or eligible deductions. You’ll receive a clear scope of work and fee estimate before we proceed.
If the CRA has questions or selects your return for review, we can help you prepare responses and organize documentation. Our support includes guidance on the types of records needed and how to present them.